Consistency

This is the textbook definition of consistency.

Steadfast adherence to the same principles, course, form, etc.: There is consistency in his pattern of behavior.

Consistency provides a good base for both decision-making and behavior through out an organization.  Think about a basketball player.  It is much more difficult to make a jump shot or even a layup from soft shifting sands verses a solid hardwood floor.

You build a good reputation when those who you encounter – associates, and customers – trust you.  And whom do we trust?  Those who are consistent, to whom do we ascribe and impute integrity, those who say what they mean, mean what they say, and always follow through.

John Maxwell refers to consistent contribution as one of the qualities of a good team player.  I submit that it also applies to the qualities of a good team leader.  If you can’t depend on your leader all the time, then you really can’t depend on your leader at any time.  Consistency takes more than talent.  It takes a depth of character that enables people to follow through - no matter how tired, distracted, or overwhelmed they are.

 

You don’t find much writing or many discussions regarding the subject of consistency.  I happen to think it is probably the most important characteristic of an authentic leader.  Without consistency and trust organizations and teams flounder, change decisions and directions, too frequently to allow desired results.  Consistency affects every level within the organization and in many cases the public image of the organization. 

I would encourage more discussion and writing about the characteristic of consistency.